STS Solutions Group provides comprehensive Desktop Support and Management Services designed to meet the scalable needs of clients with simple to complex environments. We support desktops, laptops, mobile and thin computing devices, and provide all associated support services. Our end-to-end service provides full life cycle management -- from procurement to decommission, including infrastructure technology, software and support for all end-user devices.
If you're spending too much time and money on buying and maintaining desktops, STS Solutions can help. With our Managed Desktop Services, we can procure, install, maintain and manage your desktop infrastructure for you. Your IT resources focus on your business, and we focus on providing your users with reliable access to a desktop environment that they require to get their job done. Our modular approach allows you to tailor the right solution for your environment.
Available Services
Service Desk
Endpoint Services
- Hardware Maintenance Support
- Desk-side Support
- Deployment and installation services
- Moves, Adds, Changes and Decommissions
Software Services
- Desktop Image Management
- Patch Management
- Electronic Software Distribution
Asset Management Services
Procurement Services
Security Services (Antivirus management)
Professional Services
- Desktop infrastructure assessment
- Desktop standards management
Features and Benefits
Standardize your desktop environment
- Minimize the number of images
- Refresh outdated equipment with business-class desktops and laptops
Focus on your core business:
- Build key competencies of your IT team
- Eliminate mundane desktop management tasks
- Realize scalability as your organization grows
Realize financial benefits:
- Reduce costs
- Establish predictable monthly IT expenditures
- Reduce your IT infrastructure risk through well-managed changes and ongoing compliance checks
Deliver consistently excellent service:
- Utilize proven processes and industry-leading tools
- Access our resource pool of experienced professionals
- Improve desktop user productivity by minimizing downtime due to vulnerabilities and outdated software
- Comply more easily with corporate governance and regulatory standards
Cloud Services
Increase flexibility, stretch your IT budget and benefit from easier upgrades with Cloud Services solutions from STS.
