Although our monitoring systems pre-empt most issues and allow us to be able to use our remote access to your systems and resolve your issues, sometimes it is good to see a face to ensure there are no physical issues regarding your network.

As a result we include a number of onsite hours per month to visit you and your systems and ensure nothing unusual is going on. This also gives you an opportunity to speak to one of our highly trained engineers about any questions you may have and for us to view any snag lists you may have organized prior to our arrival.

We find these occasions often allow new possibilities to be examined and to progress your IT systems further and benefit your business and save you money on your communication costs.

We also provide onsite support for any installation or development work that is required. From the installation of a new PC on the network to the complete deployment of a new server on the network, we have engineers available to provide a friendly and expert service.

We also install new printers on your network and can help with office relocation wherever that may be.

If you have any problems with your existing IT systems contact STS Solutions Group today for a friendly chat and we can discuss your issues in a way you can understand.